Webinar: The Second Curve of Quality and Patient Safety – March 18, 2014 at 9:00 am PT
Sponsored by HealthTech

As a preferred vendor of CCAHN, HealthTech is pleased to offer the following webinar for all CCAHN member hospitals:



This webinar will discuss the evolution of a Quality Council that has grown from receiving data for the sake of receiving data, and has moved to Board involvement and leadership.  In addition, the development of a multi-faceted “Patient Care Bundle of Care” that evolved from multiple strategies, behaviors and best practices that standardized our approach to patient and family centered care across our organization will be presented. This was completed to improve our patient satisfaction scores and quality outcomes.



Linda McClarigan, RN, BSN, MSHA, Chief Nursing Officer at Adirondack Health, was the team leader in the development of this bundle.  Linda has more than 20 years of patient care experience in acute, critical care and leadership positions. She is responsible for the leadership, administration and evaluation of patient care at Adirondack Health. Her dedication to the safety, well- being of her patients, her vision for the profession of nursing, her dedication to excellence and ability to lead others is demonstrated in the overall development of this Patient Care Bundle.


Adele S. Hodlin, RN, MS, CPHQ, PSLF, AVP for Quality and Risk at Adirondack Health, has more than 30 years of experience in the fields of hospital quality and risk management. She founded the Northeastern Quality Assurance Association (NEQAA) and served as its first President. Adele received her Certification in Healthcare Quality in 1985. A graduate of the Disney Institute for Service Excellence, Adele was
inducted in 2012 as a Patient Safety Fellow through the American Hospital Association-National Patient Safety Foundation Comprehensive Patient Safety Leadership Fellowship.

Reserve your Webinar seat now at:

Audio Only:  You may access the audio only portion of the presentation by calling 1-877-309-2074at the scheduled time.  The passcode is 857-256-368.  You may not be able to ask questions if you choose this option.


Presentation:  The power point presentation will be available for down-load by 3-4 days prior to the presentation on the HTMS web site.  The password to access the presentation is quality2.


Recording:  The link to access the recording will be available approximately 2 business days after the webinar on the HTMS web site.  The password to access the link is quality2.


Please contact HealthTech’s Regional Chief Clinical Officers:
Carolyn St. Charles
360 – 584 – 9868 (office)
206 – 605 – 3748 (cell)
Diane Bradley
585-671-2212 (office)
615-934-8186 (cell)