Moving Patient Satisfaction to the Second Curve – August 17th at 10:00 am PST
Sponsored by HealthTech

As a preferred vendor of CCAHN, HealthTech is pleased to offer the following webinar for all CCAHN member hospitals:
The Ins and Outs of Swing Beds

CMS will report and reimburse hospitals based on how satisfied patients are with the care and service received. The presentation will provide practical ideas on what can make a difference in scores and ultimately, market share.

The presenter will be Diane Bradley, Regional Chief Clinical Officer for HealthTech Management Services.

PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server
Macintosh®-based attendees
Required: Mac OS® X 10.5 or newer

The power point presentation will be available approximately one-week prior to the webinar.


HealthTech uses “Go to Webinar” for our educational presentations. Information on how to register will be sent out at least two weeks prior to the webinar. You must register if you choose to view the presentation from your computer. If you choose to listen to the audio portion only, we would ask that you also register so that we are able to track the number of participants for each conference. When you register, you will receive the audio phone number and passcode.

Approximately one week prior to the webinar, all conference materials including presentations and any supporting documents will be available on the HTMS website: Click on the “Clinical Webinars” link under “Educational Resources” towards the bottom of the home page. You will need the provided password (sent via email) to access any files on the site.

Afterwards, a link to the recorded webinar will be posted on the HTMS website. You must have a password to download files. The password will be the same as the one provided to access the presentation. If you need a password or further instruction on how to download documents, please contact Carolyn or Diane. If you experience any difficulty the day of the conference, please call Beth Davis at 615-309-6053.

Please contact HealthTech’s Regional Chief Clinical Officers:
Carolyn St. Charles
360 – 584 – 9868 (office)
206 – 605 – 3748 (cell)
Diane Bradley
585-671-2212 (office)
615-934-8186 (cell)